Legal

Privacy Policy

Last Updated: January 1, 2025

This Privacy Policy describes how Monarch Advance LLC ("Monarch Advance," "we," "us," or "our") collects, uses, and shares information about you when you visit our website at monarchadvancellc.com or apply for financing products. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, including:

  • Personal identification information (name, email address, phone number)
  • Business information (business name, business type, years in operation, industry)
  • Financial information (monthly revenue, requested funding amount, estimated credit score)
  • Contact and communication preferences
  • Information submitted through our loan application or partner application forms

We may also automatically collect certain information when you visit our website, including IP address, browser type, operating system, referring URLs, and pages viewed.

2. How We Use Your Information

We use the information we collect to:

  • Process and evaluate your financing application
  • Communicate with you about your application status and our products
  • Match you with appropriate financing products and lenders
  • Comply with legal and regulatory requirements
  • Improve our website, products, and services
  • Prevent fraud and protect the security of our platform
  • Send you marketing communications (you may opt out at any time)

3. Sharing of Information

We may share your information with:

  • Funding Partners and Lenders: To evaluate and process your financing request
  • Service Providers: Third-party vendors who assist in operating our website and business
  • Legal and Regulatory Authorities: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their own marketing purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Application data may be retained for up to 7 years in accordance with financial recordkeeping requirements.

5. Security

We implement industry-standard security measures to protect your information, including SSL encryption, secure data storage, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request restriction of processing

To exercise any of these rights, contact us at [email protected].

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to delete personal information we have collected from you
  • The right to opt out of the sale of your personal information
  • The right to non-discrimination for exercising your CCPA rights

To submit a CCPA request, contact us at [email protected] or call (929) 545-1856. We will respond within 45 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand where visitors come from. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Monarch Advance LLC

Email: [email protected]

Phone: (929) 545-1856